Medicare Supply Chain (MSC)
Last Updated: March 2026
Effective Date: February 2026
1. Introduction
This Cookie Policy explains how MSC — Medicare Supply Chain (“MSC”, “we”, “us”) uses cookies and similar technologies on our website, mobile applications, and web-based systems (together, the “Platform”).
Cookies help us ensure the Platform works securely, reliably, and efficiently for pharmacies, manufacturers, and other verified users.
By continuing to use the Platform, you agree to our use of cookies in line with this Policy. Where required by law, we will request your consent.
2. What Cookies Are
Cookies are small text files stored on your device (computer, smartphone, or tablet) when you visit a website or use an application.
We may also use similar technologies such as:
- Local storage
- Session identifiers
- Device tokens
- Pixel tags
For simplicity, all such technologies are referred to as “cookies” in this Policy.
3. Why MSC Uses Cookies
MSC uses cookies to:
- Enable secure login and session continuity
- Protect accounts from unauthorised access
- Remember basic preferences (e.g. language, region)
- Ensure smooth navigation across app and web interfaces
- Monitor platform stability and detect errors
- Analyse aggregated usage patterns to improve performance
- Support fraud detection and abuse prevention
We do not use cookies to sell user data or track users outside MSC for unrelated advertising purposes.
4. Categories of Cookies Used
4.1 Strictly Necessary Cookies
These cookies are essential for the Platform to function properly and cannot be disabled.
They support:
- User authentication and login sessions
- Secure access to dashboards and ordering pages
- Protection against malicious activity
- Load balancing and system reliability
Without these cookies, core features such as account access and ordering will not work.
4.2 Preference & Functional Cookies
These cookies allow MSC to remember choices you make, such as:
- Language selection
- Basic interface settings
- Region-specific configurations
They improve usability but are not strictly required for basic access.
4.3 Performance & Analytics Cookies
These cookies help MSC understand how the Platform is used, including:
- Pages visited
- Time spent on sections
- Error occurrences
- Feature adoption trends
The data collected is aggregated and anonymised where possible and is used only to improve platform performance and user experience.
4.4 Security & Integrity Cookies
These cookies support:
- Detection of suspicious activity
- Prevention of automated abuse
- Monitoring of unusual access patterns
They are critical in maintaining trust across a regulated pharmaceutical ecosystem.
5. Third-Party Cookies
MSC may use cookies provided by trusted third-party service providers for:
- Analytics
- Infrastructure monitoring
- Security protection
These providers are contractually required to:
- Use data only for agreed purposes
- Maintain appropriate security standards
- Comply with applicable data protection laws
MSC does not permit third-party cookies for unrelated advertising or profiling.
6. Managing Cookies
You can manage cookies through:
- Your browser settings (for the website)
- Device or app settings (for mobile applications)
You may choose to:
- Block cookies
- Delete existing cookies
- Restrict certain cookie categories
Please note that disabling essential cookies may limit access to secure areas of the Platform or prevent certain features from working properly.
7. Updates to This Cookie Policy
MSC may update this Cookie Policy to reflect:
- Changes in technology
- New features
- Legal or regulatory requirements
Updates will be posted on the Platform, and the “Last Updated” date will be revised accordingly.
8. Contact
For questions about this Cookie Policy, please contact:
Email: hr@msc.store
