Job Title: Product Designer

Department: Product / Design

Role Overview

• The Product Designer is responsible for creating intuitive, user-centered designs for the MSC mobile app and website. This role focuses on improving user experience, simplifying product flows, and ensuring design consistency across digital platforms.

Digital Product Design & Experience

• Lead product design efforts across key digital experiences, including mobile app screens, web interfaces, user flows, and feature components.
• Collaborate closely with product managers and engineers to translate requirements into functional, intuitive, and delightful design solutions.
• Create high-fidelity UI mockups, interactive prototypes, and detailed design specifications to support development and implementation.
• Conduct and iterate on design based on user feedback, usability testing, and data insights to ensure optimal user experience.

Design System & Visual Consistency

• Contribute to the development and maintenance of a cohesive design system, UI component library, and style guidelines.
• Ensure all designs consistently align with the company's visual language, brand identity, and accessibility standards.
• Establish reusable design patterns to enhance efficiency and scalability across product teams.

User Research & Insight Generation

• Partner with UX researchers to gather and analyze user insights through surveys, interviews, usability tests, and analytics findings.
• Translate research findings into actionable design improvements, feature enhancements, and UI refinements.
• Monitor design performance and key UX metrics; iterate rapidly to improve engagement and conversion.

Cross-Functional Collaboration

• Work closely with product management, engineering, marketing, and data teams to align product goals with user experience outcomes.
• Present design concepts, rationale, and iteration recommendations to stakeholders for feedback and buy-in.
• Participate in sprint planning, design reviews, and product roadmap sessions to influence decisions with design perspectives.

Qualifications & Requirements

• 2–4 years experience in product or UX/UI design.
• Strong portfolio demonstrating digital product design.
• Proficiency in design tools such as Figma or Adobe XD.
• Understanding of mobile and web design best practices.
• Ability to translate user needs into functional designs.
• Basic knowledge of interaction design and usability principles.

Core Competencies

• User-Centric Mindset: Deep empathy for users with the ability to translate needs into intuitive design experiences.
• Problem Solver: Strong analytical and creative thinking skills — able to balance aesthetic design with functional product requirements.
• Execution & Efficiency: Comfortable managing multiple design tasks and deadlines in a fast-paced environment.
• Collaboration: Excellent team player with strong cross-functional communication skills.

Preferred Skills (Optional)

• Experience with usability testing tools (e.g., Maze, Lookback, UserTesting).
• Familiarity with front-end design implementation constraints (HTML/CSS principles).
• Knowledge of product analytics tools (e.g., Amplitude, Mixpanel, Google Analytics).

Portfolio Requirement

• A design portfolio demonstrating relevant work in digital product experiences, UI/UX projects, prototypes, and case studies is required with your application.

What Success Looks Like

• Improved usability and engagement on MSC platforms.
• Clean, intuitive design experiences for users.
• Efficient collaboration with product and engineering teams.