[{"data":1,"prerenderedAt":65},["ShallowReactive",2],{"career-customer-success-manager":3},{"id":4,"slug":5,"title":6,"department":7,"description":8,"location":9,"employmentType":10,"publishedAt":11,"requirements":12,"applicationFields":34},"3","customer-success-manager","Customer Success Manager","Customer Success","We're looking for a customer success manager to join our team.","Onsite","Full-time","2025-03-03T00:00:00.000Z",[13,20,26],{"category":14,"items":15},"Customer Relationship Management",[16,17,18,19],"Own and manage a portfolio of key accounts, ensuring high satisfaction, retention, and growth.","Serve as the primary point of contact for customers post-onboarding.","Proactively identify risks to customer health and develop mitigation strategies.","Conduct regular business reviews and check-ins with customer stakeholders.",{"category":21,"items":22},"Onboarding & Adoption",[23,24,25],"Lead customer onboarding sessions to ensure smooth product adoption.","Create and deliver training materials, guides, and resources tailored to customer needs.","Track and report on adoption metrics and work with customers to drive feature utilization.",{"category":27,"items":28},"Qualifications & Requirements",[29,30,31,32,33],"3+ years of experience in customer success, account management, or a related role.","Strong communication, presentation, and relationship-building skills.","Experience with CRM tools (e.g., Salesforce, HubSpot).","Ability to analyze customer data and translate insights into action plans.","Passion for helping customers achieve their goals with technology products.",[35,39,41,44,47,49,51,53,55,58,61,63],{"label":36,"type":37,"required":38},"First Name","text",true,{"label":40,"type":37,"required":38},"Last Name",{"label":42,"type":43,"required":38},"Email Address","email",{"label":45,"type":46,"required":38},"Phone","tel",{"label":48,"type":37,"required":38},"Address",{"label":50,"type":37,"required":38},"City",{"label":52,"type":37,"required":38},"Province",{"label":54,"type":37,"required":38},"Postal",{"label":56,"type":57,"required":38},"Resume","file",{"label":59,"type":60,"required":38},"Current Salary","number",{"label":62,"type":60,"required":38},"Expected Salary",{"label":64,"type":37,"required":38},"Notice Period",1790061014533]